Frequently Asked Questions
Common questions and solutions for ChatGPT Exporter users.
Q: Export buttons don’t appear on ChatGPT pages
A: Ensure you’re on the correct ChatGPT domain (chatgpt.com or chat.openai.com). Refresh the page and check browser console for error messages.
Q: What browsers does ChatGPT Exporter support?
A: Officially supports Chrome, and can be installed on Edge, Brave, and other Chromium-based browsers.
Q: Export fails or shows error messages
A: Check your network connection and test different export formats and conversations to identify the issue. Ensure you’re using the latest extension version (reinstall from Chrome Web Store if needed). If problems persist across all formats and conversations, contact our support team.
Q: Can I export specific messages?
A: Yes! You can select individual messages using the checkboxes next to each message, or use the selection buttons (All, Prompts Only, Responses Only, None) for quick selection.
Q: Can I customize the PDF appearance?
A: Yes, click the PDF button to access advanced settings including themes, fonts, page layout, and more customization options.
Q: Extension conflicts with other browser extensions
A: Temporarily disable other extensions to identify conflicts. Common conflicts occur with ad blockers or other ChatGPT-related extensions.
Q: Export is very slow or hangs
A: Large conversations with many code blocks or images may take time. Try exporting smaller sections or switching to text format for faster processing.
Q: How do you handle my conversation data? I have privacy concerns.
A: Your privacy is our top priority. We do not store any of your conversation data. When you export to PDF, the data is only temporarily processed on our servers to generate the file and is immediately deleted afterward. All other export formats (Markdown, Text, JSON, CSV, Image) are processed entirely within your browser. We never store, analyze, or share your conversation data.
Q: Will you add support for [specific feature]?
A: We regularly add new features based on user demand. Please contact us.
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If your question isn’t answered here, contact us.